Frequently asked questions about Kingsmount

Please click on any question to reveal the answer - If your question is not here please feel free to call us anytime on 01803 500719

​What social activities are on offer for residents to take part in?

​Are there set visiting times for guests?

​Are children welcome?

​​Is there any option for guests to stay overnight?

​Can guests stay for meals? What are the charges for this?

​​What checks are in place to stop unwanted people coming in or residents wandering out?

​​Can residents go to their room when they wish to be alone?

​Are residents allowed pets?

​Is there somewhere safe and secure where residents could keep valuables?

​If I am unhappy with any aspect of care, what is the procedure for giving feedback or raising complaints?